Pelican Bay Pools & Spas (“we,” “us,” or “our”) operates the website pelicanbaypoolsandspas.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website you agree to the practices described below.
1. Information We Collect
Information You Provide
When you fill out a contact form, request a free design consultation, or otherwise reach out to us, we may collect:
- Name (first and last)
- Email address
- Phone number
- Property address
- Property photos you upload for project quoting
- Any additional details you include in a message or form submission
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- Device and browser information (browser type, operating system, screen resolution)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Interactions such as clicks, scrolls, and form engagement
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide project estimates
- Schedule consultations and site visits
- Send you information about your pool project
- Improve our website, content, and user experience
- Analyze website traffic and visitor behavior
- Run targeted advertising to reach homeowners who may be interested in our services
- Comply with legal obligations
We do not sell your personal information to third parties. We do not rent or share your contact information with unaffiliated companies for their marketing purposes.
3. Cookies and Tracking
Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site. We use only the following tracking technologies:
- Google Analytics (GA4) — measures website traffic, page views, and user engagement. Google Analytics uses first-party cookies to distinguish unique users and throttle request rates. We do not intentionally send the contents of project or upload forms to Google Analytics.
- Facebook Pixel (Meta Pixel) — tracks conversions from Facebook ads and builds audiences for ad targeting. The pixel may collect data such as pages visited and actions taken on our site.
We do not use any cookies beyond those set by Google Analytics and the Facebook Pixel. There are no additional advertising cookies, session cookies, or preference cookies.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. You can also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On. To manage Facebook ad preferences, visit Facebook Ad Preferences.
4. Third-Party Services
We use the following third-party services that may process your data:
Google Analytics
We use Google Analytics 4 (measurement ID: G-DF0X3K76P4) to analyze website traffic. Google Analytics collects data anonymously and reports website trends without identifying individual visitors. Google’s privacy policy is available at policies.google.com/privacy.
Facebook Pixel (Meta)
We use the Meta Pixel (ID: 886655317639984) to measure the effectiveness of our advertising on Facebook and Instagram and to deliver relevant ads to people who have visited our website. Meta’s privacy policy is available at facebook.com/privacy/policy.
Netlify
Our website is hosted on Netlify. Project inquiries and file uploads may be processed and retained through Netlify Forms and Netlify Functions. This can include names, contact details, property addresses, project details, and uploaded photos or documents. Netlify’s privacy policy is available at netlify.com/privacy. Netlify may also collect server logs that include your IP address, browser type, and pages visited.
Trello
We use Trello as an internal customer relationship and project workflow system. Information submitted through our project forms, including contact details, property information, project preferences, notes, photos, and documents, may be transferred to and retained in Trello so our staff can respond and manage your project.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. The website is served over HTTPS, and files submitted through our project form are restricted by type and size.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain inquiries and project records only as long as reasonably needed to respond, manage a customer relationship, maintain business records, and meet legal or contractual obligations. Files submitted through our project form may remain in Netlify or Trello under the applicable project record. You may ask us to delete information by using the contact details below, subject to records we must retain.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information
- Opt-Out — opt out of marketing communications at any time
Florida does not currently have a comprehensive consumer privacy law equivalent to the CCPA or GDPR. However, we respect your privacy and will honor reasonable requests to access, correct, or delete your data. To exercise any of these rights, contact us using the information below.
8. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us:
- Email: info@pelicanbaypoolsandspas.com
- Phone: (941) 277-5655
- Address: 4709 37th St E, Bradenton, FL 34203
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
This privacy policy was last updated on August 11, 2026. Pelican Bay Pools & Spas is a Florida-based pool construction company serving Bradenton, Sarasota, Lakewood Ranch, and the surrounding Gulf Coast.